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These
are our standard terms and conditions of sale, which apply to all orders received
by cd uk.
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Definitions
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These are the sole terms of trading of
DigiNet Services trading as cd uk and its associated companies and trading divisions
(each being herein called 'the Company') and shall govern all transactions
between the Company and any customer ("the Customer") save as
expressly agreed in writing on behalf of the Company.
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The term "Agreement" means these
conditions together with any terms (including those as to price and quantity)
contained in any order which is accepted by an authorised Representative of any
Price and Service Agreement (where relevant) as described in paragraph 2.
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The term "Services" shall mean
the services which are the subject matter of any Agreement, including mastering,
provision of artwork, film or packaging and delivery and physical distribution
services.
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1.
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Quotations
by the Company shall not constitute an offer and may be withdrawn or
revised at any time until written acceptance by the Company of the
Customer's order or the commencement of work by the Company as referred to
in paragraph 2 below.
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2.
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An
Agreement shall
be concluded upon acceptance by the Company of the Customer’s order in
writing or by the Company commencing work or preparatory procedures
pursuant to the order (whichever is the sooner) and its only terms shall
be those specified herein and in any Price and Service Agreement which may
be entered into with the Customer ("PASA") and in the event of
any conflict or inconsistency between the terms specified herein and the
terms of the PASA then the terms of the PASA will take precedence (but
only to the extent of the conflict or inconsistency). This Agreement shall
apply in place of and prevail over any terms and conditions contained or
referred to in documentation issued by the Customer or in correspondence
or elsewhere or implied by custom, practice or course of dealing
(including, expressly without prejudice to the generality of the
foregoing, in any representation written or oral as to the time for
performance of any obligation of the Company) unless specifically agreed
to in writing by an Authorised Representative (and only the Company's
General Manager, Sales and Customer Services, a director or an authorised
General Manager shall be an Authorised Representative for these purposes)
and any purported provision to the contrary or in conflict with the
foregoing is hereby excluded by the Company and waived by the Customer.
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3.
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Price
Variation. At
any time before delivery of the goods or commencement of the Services the
Company may increase the price payable to reflect any increase in labour
or material coats relating to its performance of the Agreement.
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4.
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Value
Added Tax. The
Customer shall pay all Value Added Tax or similar tax chargeable in
respect of the Goods and/or any services supplied pursuant to the
Agreement whether stated in any quotation or not.
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5.
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Preliminary
Work. All work
carried out, whether experimentally or otherwise, at the Customer's
request will be charged for.
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6.
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Copy.
A charge may be made to cover any additional work involved where copy
(including label copy) supplied by the Customer is not clear or legible.
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7.
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Proofs.
Proofs of all work may be submitted for the Customer's approval and the
Company shall not incur any liability for any errors not corrected by the
Customer. Any additional proofs necessitated thereby shall be charged
extra. If any issues of style, type or layout are left to the judgement of
the Company, changes arising from these issues made by the Customer shall
be charged extra.
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8.
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Delivery
of Goods and Services.
For the purposes of this Agreement, "Days" shall refer to any
Day of the week (including Saturdays and Sundays) and "Working
Days" shall refer to any day except Saturdays and Sundays and any
English bank or public holiday. The Company shall endeavour to meet any
agreed delivery date or dates but time shall not be of the essence and the
Company shall not be liable for any loss arising out of any delay in
delivery. The delivery date shall be agreed on acceptance of the order by
the Company unless the Company agrees to defer agreement of the delivery
date. The Company may on terms which it sees fit agree any request from
the Customer to vary the agreed delivery date. All costs associated with
delivery shall be borne by the Customer unless expressly agreed otherwise
with the Company.
The Customer shall accept delivery when tendered
or deemed tendered whether before or after the agreed delivery date.
Tender shall be deemed made on the earlier of:
(i) on the agreed delivery date if the Goods are
then ready to be delivered but have not previously been tendered or deemed
tendered: or
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(ii)
on three Working Days’ written notice to the Customer that the Goods are
ready to be delivered.
If the Customer does not take delivery when
tendered the Company shall be deemed to have performed its obligations in
respect of the Goods and the Customer shall pay any additional expenses
incurred by the Company including (but not limited to) a storage charge.
Any agreed time period shall be calculated by
reference to the number of Working Days between receipt of a workable
order and despatch of the Goods from the Company's premises or completion
of the performance of the Services. Day one shall be the first Working Day
after receipt by the Company of a workable order and the last Day shall be
the Working Day of despatch. An order becomes a workable order on the
Working Day when:
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(i)
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all
of the components required for manufacture have been delivered
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(ii)
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all
components are to specification and in a condition suitable for use in
manufacturing
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(iii)
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all
licences and any other necessary clearances, permissions or certificates
have been received by the Company
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(iv)
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without
prejudice to its rights under paragraph 17 (A), if the material falls
within a category which the Company considers is offensive or potentially
illegal, the Company has received clearances which are satisfactory to the
company; and
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(v)
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the
Company has all the information required to perform the Services and the
Customer has supplied such assistance and carried out such preparations as
the Company may require.
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If
performance of the Agreement is delayed for more than fourteen Days by
failure of the Customer to duly supply any materials, copy, instructions
or other matter to be supplied by the Customer and required by the Company
the Customer shall immediately pay for work so far carried out, materials
specially ordered and any other additional costs (including storage). At
any time after the expiry of the fourteen Day period, the Company may give
seven Days’ notice to the Customer that it is treating such a failure as
repudiation by the Customer of the whole or part of the Agreement.
The Company shall deliver the Goods but the Goods
may be collected by the Customer by prior arrangement with the Company and
the Customer shall be responsible for all costs in relation thereto.
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9.
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Damage
or Loss in Transit.
If the Company or its carrier is to deliver Goods the Customer shall
examine them immediately upon, and in any event within three days of,
receipt and shall notify the Company immediately if they are received in a
damaged condition or if there are shortages and will indemnify the Company
against any loss which it suffers because any such notification is
received too late to enable it to claim against carriers or insurers in
respect of such damage or loss in transit not caused by the Company.
Subject to the above, in all circumstances of loss or damage to the Goods
the Customer's claim shall be limited to the invoiced value of the Goods.
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10.
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Multiple
Deliveries.
Subject to the Agreement. the Customer may collect or the Company may
deliver the Goods in installments and in such event each installment shall
be deemed a separate contract to, the following purposes:
(i)
no default by the Company in regard to any installment shall entitle the
Customer, to repudiate the Agreement in respect of any outstanding
deliveries and
(ii)
delivery of an installment shall be part performance under the Agreement
and payment in respect thereof shall be made accordingly.
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11.
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Quantity.
The Company shall endeavour to deliver the quantity or quantities ordered
but such quantities are plus or minus 20% credit or debit being given pro
rata.
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12.
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Terms.
All monies payable by the Customer under the Agreement shall be paid in
full net cash without any deductions set-off or counterclaim whatsoever.
All payments are to be made in the currency of the invoice and, if by
cheque, the cheque to be drawn on an UK clearing account and to be
received by the Company three working days before the due date. Payments
by Telegraphic Transfer may be made up to midday on the due date.
In respect of approved credit accounts payment is
due at the time specified in the PASA, or if none then 30 days from the
invoice date. In all other cases payment is due against Pro Forma invoice
on acceptance of the order.
Without prejudice to any other rights of the
Company the Customer shall pay interest on any sums overdue to, payment at
a rate four percentage points above the Base Rate from time to time of
HSBC Bank PLC from the due date for payment until payment (as well after
as before judgement).
For the avoidance of doubt sums payable for
additional costs and extras shall be such as are in the circumstances fair
and reasonable.
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13.
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Default.
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(A)
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If
the Customer fails to pay any sum when due under this or any other
agreement between the Customer and the Company or if any "event
mentioned under (B) occurs then the Company may at its option:
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(i)
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treat
this and any other agreement between the parties as having been repudiated
and recover damages accordingly
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(ii)
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suspend
further performance until all sums owing to the Company by the Customer
under any agreement have been paid
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(iii)
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withhold
further performance under this or any other agreement until it has
received payment in advance of all monies to become payable thereunder:
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(iv)
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suspend
any or all credit granted to the Customer on any account.
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(B)
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Without
prejudice to any other rights under the Agreement or otherwise, the
Company may determine forthwith by notice in this writing or any other
agreement with the Customer if:
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(i)
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the
Customer, is in breach of any term of this Agreement or any other
subsisting agreement with the Company;
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(ii)
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any
person becomes entitled to levy or does levy distress, execution or other
legal process upon the Customer's property or assets or if the Customer
makes or offers any arrangement or composition with its creditors or
commits any act of bankruptcy or if any petition or receiving order in
bankruptcy is presented or made against him or if any resolution or
petition to wind up a corporate customer whether voluntary or compulsory
other than for amalgamation or reconstruction in a state of solvency is
presented or if an administrator, receiver, or administrative receiver, or
administrative receiver of the Customer’s undertaking property and
assets or any part thereof is appointed or the Company has reasonable
grounds for believing that the Customer will fail to discharge its
obligations to the Company when due.
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(C)
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If
the Company determines the agreement under (B) all sums to become payable
to the Company and all loss whatsoever to it arising our of the
termination of the Agreement shall become immediately due and payable.
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14.
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Property
and Retention of Title
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(A)
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Title
of the Goods will pass to the Customer only when payment in full for the
Goods delivered to the Customer under the relevant Agreement (including
any interest payable under paragraph 12) has been received by the Company.
Until title to the Goods passes in accordance with this paragraph the
Customer shall hold the Goods as Bailee of the Company and if the Company
requires the Customer shall store the Goods separately from other goods
and shall ensure that they are clearly identifiable as belonging to the
Company. The Company by it's employees or agents shall be entitled to
enter upon or into any land, buildings or vehicles of the Customer to
satisfy itself that this obligation is being complied with.
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(B)
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the
company by its employees or agents shall be entitled to enter upon or into
any land, buildings or vehicles of the Purchaser to retake possession of
those Goods in respect of which title has not passed to the Customer in
the event that the right of resale granted under paragraph 14(C)
terminates pursuant to paragraph 14(D)
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(C)
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Subject
to the remaining provisions of this paragraph 14 the Customer shall be
entitled to sell the Goods as mercantile agent but only on terms that
title to the Goods shall not pass to the purchaser in accordance with the
provisions of sub-section 12(3) of the Factors Act 1889. The Customer's
right of resale shall terminate in accordance with paragraph 14(D). The
Customer has no right to commit the Company to any liability to any third
party. The proceeds of resale shall be kept separate from all other monies
(including those of third parties) in the possession of the Customer and
the said proceeds together with any claim to such proceeds will belong to
the Company until such time as all monies owing from the Customer to the
Company shall have been paid in full.
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(D)
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Upon:
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(i)
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the
happening of any event which would give the company the right to terminate
this Agreement; or
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(ii)
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the
Company reasonably considering for any reason that the Goods are in
jeopardy; or
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(iii)
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the
happening of any event or default which causes the Company reasonably to
consider that its title to the Goods or proceeds of sale may be adversely
affected; the Customer's authority to sell the Goods shall end and all
Goods in respect of which title has not passed to the Customer shall be
redelivered to the Company and all proceeds of sale received by the
Customer from sales made prior to the withdrawal of the authority shall be
paid direct to the Company or paid into a bank account separate from all
other monies of the Customer and held in such account on trust for the
Company.
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(E)
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The
Customer shall notify the Company forthwith of the happening of any
matters referred to in paragraph 14(D).
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(F)
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The
Customer shall not be entitled to pledge or grant any security in any way
for any indebtedness over or in respect of any of the Goods in respect of
which title has not passed to the Customer.
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(G)
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Notwithstanding
the provisions of paragraphs 14(C),(D),(E) and (F) the Company shall, if
it retakes the Goods and resells them, account to the Customer for the
balance (if any) as determined pursuant to paragraph 14(H).
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(H)
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The
balance in respect of which the Company shall account to the Customer in
the circumstances specified in paragraph (G) shall be the proceeds of sale
of the Goods less:
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(i)
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the
expenses of resale; and
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(ii)
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the
sum owing from the Customer to the Company.
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15.
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Metal
Parts and Printing Plates.
All masters, metal parts, label films used for printing on disc and
packaging, paper, parts and other components purchased or manufactured by
the Company and used by the Company in relation to the Goods or Services
shall remain the exclusive property of the Company components including
any items subject to an extra charge . The Company shall not be obliged to
preserve such components relating to the Goods or Services unless
previously agreed in writing. The Company preserves the right to charge
additional charges for any such components preserved.
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16.
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Customer
Supplied Materials.
The Company may without assigning any reasons reject any masters, paper
parts, packaging, copy, film or other materials agreed to be supplied or
specified by the Customer. Quantities of materials supplied by the
Customer shall allow for normal spoilage. The Customer shall indemnify the
Company against any loss, damage or expense howsoever arising which the
Company may suffer or incur because any material supplied by the Customer,
is defective or unsuitable in any way.
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17.
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Customer's
Warranties
(A) The company may refuse to manufacture,
replicate, supply or otherwise deal with any matter which it considers may
be illegal or unlawful or in circumstances in which the Company believes
that any such manufacture or dealing by it may infringe the rights of any
third party or involve it in any illegal or unlawful act or default.
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(B)
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It
is a condition of this Agreement (and the Customer undertakes) that:
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(i)
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The
manufacture or supply of or other dealing with the Goods or the
performance of the Services by the Company will not infringe the copyright
or other rights of any third party and will not result in the Company
engaging or being involved with any unlawful act and neither will it
result in the Company incurring any liability whatsoever to any person,
firm, company or other organisation.
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(ii)
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The
Customer has complied with all obligations and has obtained all
permissions and consents necessary for the manufacture, supply,
distribution and other dealings with the Goods.
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(iii)
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The
Goods will comply with all statutory and regulatory provisions applying to
the Goods, including where applicable the Video Recordings Act 1984 (and
the Regulations made under it).
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(iv)
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The
Goods (and any dealing with them or Services performed in connection with
them) will not be obscene, defamatory, blasphemous or in any other way
illegal or unlawful.
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(C)
The Customer will indemnify the Company against all losses, damages, costs
and expenses (including legal fees on an indemnity basis) which the
Company incurs or becomes liable for as a result of any claim that the
manufacture or supply of or other dealing with the Goods or any Services
performed in connection with any Goods by the Company infringes the rights
of any third party or is otherwise illegal or unlawful or as a result of
any breach by the Customer of any term of this Agreement.
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18.
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Company's
Warranties.
(A) The Company warrants that the Goods will be
free from material defects under normal conditions of use and when used in
conjunction with the appropriate equipment . This warranty is given
subject to the proviso that the Company shall be under no liability in
respect of any defect in the Goods arising from or out of materials
supplied by the Customer.
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(B)
The Company warrants that the Services will be performed with reasonable
skill and care.
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(C)
Subject as expressively provided in these conditions, all warranties,
conditions or other terms of implied by statute or at common law are
excluded to the fullest extent permitted by law.
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19.
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Exclusion
of Liability.
The liability of the Company in respect of any Goods or Services proven to
be defective shall not exceed the invoiced price of those Goods or
Services which are defective and no liability shall accrue for any
indirect or consequential loss including (but not limited to) loss of
profit howsoever arising suffered by the Customer. The Company shall have
the right in full discharge of its liability for death or personal injury caused by
the negligence of the Company, its servants and agents or for fraudulent
misrepresentation is not hereby purported to be excluded.
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20.
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Consumer
Transactions.
If the agreement is a Consumer Transaction within paragraph 2(i) Consumer,
Transactions (Restrictions on Statements) Order 1976 (as amended) nothing
in the two paragraphs aforementioned hereof affects or will affect the
statutory rights of the Customer.
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21.
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Acceptance
of the Goods.
The Customer shall within fourteen days from the delivery of the Goods
give written notice to the Company of any respect in which it is alleged
that the Goods do not comply with the Agreement. Subject to any such
notice, the Goods will be deemed to comply with the Agreement in all
respects and the Customer shall be bound to accept and pay for the Goods
under the terms hereof.
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Risk.
If the Customer or its carrier collects the Goods the risk in them shall
pass upon commencement of loading onto the collecting transport or
otherwise being taken into the possession or control of the Customer its
servants or agents.
If the Goods are to be delivered by the Company or
its carrier the risk shall pass when the Goods have been so delivered.
If the Customer does not take delivery of the
Goods when duly tendered the risk shall pass when delivery should have
been accepted.
The Company may at its option store or insure the
Goods at the expense of the Customer. All other material (including but
not limited to Customers supplied materials) in the possession of the
Company or otherwise shall be held, worked on and carried at the
Customer’s risk in every respect.
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23.
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Force
Majeure. The
Company shall not be liable for any failure to perform any or all of its
obligations under the Agreement arising from any inability to secure or
procure at reasonable cost, labour, materials or other supplies of any
kind or any act of God, war, strike, lockout or other labour dispute,
fire. flood, drought, air-pollution, equipment failure, legislation, order
of public authority or any other cause whatsoever beyond its control.
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24.
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Severability.
If and to the extent that any provision of the Agreement (including these
Terms and Conditions) is wholly or partly illegal, void or unenforceable
then such provision or offending part thereof shall be severable from the
remaining provisions or parts of provisions which shall remain in full
force and effect.
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25.
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Cancellation.
The Agreement may be cancelled by the Customer only with the
Company’s written consent. In the event of such cancellation the
Customer shall pay to the Company a cancellation charge, commensurate with
the Company’s costs incurred up to the date of cancellation plus the
Company’s loss of profit.
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26.
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Notices.
All notices or other communications may be sent by first class post or
facsimile transmission to the parties at their respective addresses set
out in the Agreement or such other address as the party being served shall
from time to time notify to the other. If served by post the date of
service shall be the date in the normal course of posting upon which the
same would be received and if served by facsimile transmission the notice
shall be deemed served upon the date of despatch.
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27.
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Applicable
Law. The
Agreement shall in all respects be governed and construed in accordance
with English Law. The parties submit to the jurisdiction of the English
courts.
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28.
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Paragraph
Headings shall
be ignored in interpretation.
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